Lean Office Simulation
The course covers the fundamentals of applying Lean principles in an office environment. Participants take part in a simulation that illustrates transforming administrative value streams. After Round 1 a current state map is created that shows a process and information flow in a traditional office set up. Using it as a starting point participants brainstorm improvements and develop a future “lean” state which is then implemented and tested in Round 2. The course also gives an overview of applying lean tools such as 5S, Kanban, Takt Time in an office environment.
Agenda
- Introduction to lean in an office environment
- Lean Office Simulation Round 1
- Types of wastes in the office
- Value Stream Mapping - current state
- TAKT Time in the office
- Brainstorming - future state map
- Lean Office Simulation Round 2
- Implementing Lean in a real office
What is Lean Office?
Lean Office is a term used to classify continuous improvement efforts modeled after the automotive industry applied to non manufacturing environment and service industries such as health, insurance and banking.
The starting point of implementation of Lean Office is the realization that processes and "wastes" exist in every type of human endeavor. As such, all activities can be improved using proven tools such 5S, Kaizen and Six Sigma. A starting point in application of lean in an office environment is frequently process mapping to visualize a process and view it free of departmental barriers.
The Office That Grows Your Business - a new book
THE OFFICE THAT GROWS YOUR BUSINESS is an easy-to-read story that teaches office professional in any field including the service industries, hospital administration, insurance, finance, banking and manufacturing the step-by-step methodology to transform their office to achieve Operational Excellence. The end result is a company that leverages its office to drive business growth.
Written as a practical; guide, the book explains:
- how to create an office that operates without management
- how to establish the true output of your business processes
- how to create end-to-end flow in the office
- how to create business process flow that “self-heals”
- how to tell if your office is on time
- how to create an office that will grow your business
If you are interested in purchasing this book please contact us at – info-europe@leanvision.com
pages: 112, Institute For Operational Excellence, price: 99 PLN + shipping costs